Product Info

 

Are your products all “natural”?  Yes, our products are all-natural -- made with plant-, mineral-, or honey bee (apiary)-derived ingredients;  there are no synthetic substances of any kind in our products.  We use lavender and witch hazel as our natural preservatives.  And we never use synthetic perfumes or suspected carcinogens (such as parabens or SLS).

Where can I find a list of ingredients for your products?  We are currently upgrading our website to include a section showing the ingredients for all products.  If you come across an item which is missing this website information, please let us know and we will send that information to you directly.

What is the natural colourant used in your soaps?  We colour our soaps with ultramarine, which is derived from charcoal, sulfur, and kaolin clay (and sometimes sand is also added). These natural minerals are baked under extreme high heat to produce a fine powder which (depending on the ratio of ingredients) produces various shades of green, blue, and purple. 

What is the natural sunscreen in your Complexion Cream and lip balms?  We add a very small quantity of "coarse" titanium dioxide, a naturally-occurring, white mineral which reflects the rays of the sun.  Coarse titanium dioxide is safe and effective at deflecting and absorbing ultraviolet (UV) light and protecting the skin. 

What is the Sun Protection Factor (SPF) of your Complexion Cream and lip balms?  These products have not been tested to determine their SPF rating, so therefore we do not make any specific SPF claims.

Do your products have an expiration date?  Culinary and household products have no established expiration date, nor do the essential oils or sprays, as long as they are stored away from heat sources and direct sunlight. Creams and lotions, on the other hand, should be used within one year after purchase (or one year after you break the internal product safety seal, whichever comes first) to ensure optimum freshness.

How long does the scent last in the sachets, dryer bags, and eye pillows? The answer depends on how they are stored.  Sachets, if stored away from airflow (e.g. in a drawer or pillowcase) should retain their aroma for at least one year.  You can “refresh” the smell by squeezing the buds to release more essential oil.  As for the dryer bags and eye pillows, when they lose their aroma, you can refresh them by dripping about 10 drops of essential oil onto each side of the cotton bag and then sealing it in an air-tight container (like a Zip-Lock bag) for about 20 minutes. [Note: the "cotton bag" must be removed from inside the eye pillow cover before applying the lavender essential oil].

Any unanswered questions?