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How much does shipping cost?

Shipping is a flat-rate of CAD$13.50 + applicable sales tax to any destination in Canada, regardless of size or weight of the parcel. Shipping to the U.S. is a flat-rate of $18.00 Canadian dollars, no tax, regardless of the size/weight of the parcel or its destination. So you, the customer, pay the first $13.50/$18.00, and any cost above that amount, we pay.

What Shipping Methods Are Available?

Unless other arrangements are made prior to shipping, all orders are sent via Canada Post ground service. 

Do You Ship Internationally?

We exclusively ship to the U.S. and Canada at this time.

What Payment Methods Are Accepted?

We accept all major credit cards, Apple Pay, and Google Pay when ordering through our website. 

Do you offer free shipping?

Yes! We offer free shipping on orders of $120 or more! This discount will be automatically applied at checkout.

How Can I Cancel Or Change My Order?

Orders are typically shipped within 24 hours of receipt, so if you change your mind or need to alter your order, please contact us immediately at LavenderCanada@gmail.com. We will do our utmost to accommodate any additions or changes to your order, as long as it has not actually been shipped.

Can I Return a Product?

If you wish to return a product, please contact us immediately after receiving your order to discuss. We're sorry, but culinary products cannot be returned under any circumstances.